Privacy Policy



Privacy Policy for Maxpro Asia – MCX Commodity Trading Platform (Website & Mobile App)

Effective Date: 01.04.2025

Maxpro Asia is committed to protecting the privacy of users who access our MCX commodity trading services via our website and mobile application (“Platform”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

  • Personal details (Name, Email, Phone, Address)
  • KYC data (PAN, Aadhaar, ID proof)
  • Trading activity (Orders, Transactions, Preferences)
  • Device/browser information (IP address, device ID, OS/browser version)
  • Location and access logs for security and compliance

2. Use of Information

  • To verify your identity and comply with regulatory requirements
  • To facilitate trading in MCX commodities
  • To communicate with you (transactional, support, or promotional purposes)
  • To analyze usage patterns and improve platform functionality

3. Data Sharing We may share your information with:

  • MCX and other regulatory authorities
  • Third-party service providers (e.g., KYC verification, payment gateways)
  • IT, analytics, and security vendors under strict confidentiality
  • As required by law, legal process, or to protect rights

4. Data Retention We retain your data for as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

5. Data Security We implement industry-standard security measures such as encryption, access control, and secure servers to protect your data.

6. User Rights You may request access to, correction of, or deletion of your data by contacting customercare@maxproasia.in.

7. Updates We may update this policy periodically. Continued use of our platform constitutes your acceptance of the revised terms.